CLA Insights – Adaptive Capacity

Juan Carlos Eichholz

No vacation policy, no tracking of work schedules, no expense or travel policy, no career planning. No rules, except those to avoid irrevocable disaster and those designed to deal with moral, ethical and legal issues. The philosophy behind this company? If you have stunning employees, flexibility is more important than efficiency in the long run. The philosopher? Reed Hastings, also CEO and co-founder. The company? Netflix. Its performance? In a decade, subscribers rose 12 times (surpassing the 100 million threshold), and the market value multiplied by 70 (surpassing the $100 billion threshold), much more than Amazon, Apple, and Google did.

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